Frequently Asked Questions

holiday season extended returns

Give the perfect gift! Enjoy an extended 60-day return/exchange policy on all orders placed from November 1, 2020 till January 15, 2021. The 60-days are counted from the delivery date of your item(s). All other terms of our standard return/exchange policy still apply.

eyeglasses

Yes: when selecting your prescription type, choose Non-Prescription (Plano).

Yes: you can add Color Tint/GradientPolarized, or Transitions VII lenses to any eyeglasses frame we carry.

sunglasses

Yes: most sunglasses frames can be ordered with prescription lenses. When available, you will see an option to Add Prescription or Custom Lenses next to the Add to Cart button.

On product details page, there is a option beside the size section with tooltip and by clicking on that you can know the size of the products.

contact lenses

Yes: Withing 7 days of delivered you can return the product.

Term and policy*

  • Unlock exclusive rewards and enjoy generous discounts when you shop at our glasses store.
  • As pioneers in the eyewear industry, we set the standard for excellence and innovation.
  • We offer a money-back guarantee to ensure your complete satisfaction with every eyewear purchase.
  • All our products are meticulously crafted with a commitment to delivering 100% quality eyewear.

vision insurance

Yes, you can come on the vision page and apply for the vision insurance with below steps:

  • Navigate to vision test page
  • Check you vision
  • Apply vision insurance with minimal amount

  • Unlock exclusive rewards and enjoy generous discounts when you shop at our glasses store.
  • As pioneers in the eyewear industry, we set the standard for excellence and innovation.
  • We offer a money-back guarantee to ensure your complete satisfaction with every eyewear purchase.
  • We updating the term and condition if required
  • All our products are meticulously crafted with a commitment to delivering 100% quality eyewear.